Privacy Policy

Effective Date: April 23, 2026Last Updated: June 5, 2026

RVolution Media LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use RVInsight AI, our mobile application, website, and related services (collectively, the "Service").

By using the Service, you agree to the terms of this Privacy Policy.

1. Information We Store

a. Information You Provide

We store information you voluntarily provide, including:

  • Name
  • Email address
  • Account login credentials
  • Documents and files you upload (which may contain personal or sensitive information)

b. Automatically Collected Information

We may collect certain information automatically, such as:

  • Device type and operating system
  • IP address
  • Browser type
  • Usage data (pages visited, features used, time spent)

c. Payment Information

If you subscribe to paid features:

  • Payments are processed by a third-party provider (e.g., Stripe)
  • We do not store full payment card details
  • We may receive limited billing information (e.g., subscription status, transaction IDs)

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Service
  • Create and manage your account
  • Store and manage your uploaded documents
  • Process transactions and manage subscriptions
  • Communicate with you (including support and service updates)
  • Improve the functionality and performance of the Service
  • Ensure security and prevent fraud

3. How We Share Your Information

We do not sell your personal information.

We may share your information in the following circumstances:

a. Service Providers

We may share data with trusted third-party vendors who help us operate the Service, such as:

  • Cloud storage providers
  • Database backup services
  • Subscription Payment processors (e.g., Stripe)
  • Analytics services

These providers are contractually obligated to protect your information.

b. Legal Requirements

We may disclose your information if required to:

  • Comply with applicable law or legal process
  • Respond to lawful requests from public authorities
  • Protect our rights, users, or the public

c. Business Transfers

If RVInsight AI is involved in a merger, acquisition, or asset sale, your information may be transferred.

4. Data Retention

We retain your information:

  • For as long as your account is active
  • As necessary to provide the Service
  • As required to comply with legal obligations

You may request deletion of your account and associated data at any time (see Section 8).

5. Data Security

Through our web hosting platform, Base 44, we implement reasonable safeguards designed to protect your information, including:

  • Encryption in transit (e.g., HTTPS)
  • Secure data storage practices
  • Access controls

However, no system is completely secure. You should use discretion when uploading sensitive documents.

6. Your Privacy Rights

Depending on your U.S. state of residence (e.g., California, Colorado, Virginia), you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of certain data processing activities

To exercise these rights, contact us at: info@RVolutionMedia.com

We will respond in accordance with applicable law.

7. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have collected data from a child, we will delete it.

8. Your Choices & Controls

You may:

  • Update your account information at any time
  • Delete your account by contacting us or through the app in Settings
  • Cancel subscriptions as described in the Terms of Use

Upon deletion, your data will be removed, except where retention is required by law.

9. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Improve user experience
  • Analyze usage
  • Maintain session functionality

You can control cookies through your browser settings.

10. Third-Party Services

The Service integrates with Stripe as a third-party service. We are not responsible for the privacy practices of those third parties.

We encourage you to review their privacy policies: https://stripe.com/privacy

11. AI Features & Data Use

RVInsight AI may include AI-powered features to provide (but not limited to):

  • RV Maintenance suggestions
  • Checklist recommendations
  • General assistance

Your RV data may be processed to help execute these features. However:

  • AI outputs are automated and may not always be accurate
  • You should independently verify important information
  • We do not use your private documents to train public AI models without your consent

12. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature. Our Service does not currently respond to DNT signals.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Updating the "Last Updated" date
  • Providing notice within the Service or via email

Your continued use of the Service constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions or requests regarding this Privacy Policy, contact us at:

Email: info@RVolutionMedia.com

Company: RVolution Media LLC

Address: P.O. Box 25, Avon, MA USA

15. California Privacy Notice (CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (as amended by the CPRA), including:

  • Right to know what personal information is collected and how it is used
  • Right to delete personal information
  • Right to correct inaccurate information
  • Right to opt out of the sale or sharing of personal information

We do not sell personal information.

To exercise your rights, contact us at: info@RVolutionMedia.com

© 2026 RVolution Media LLC. All rights reserved.

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